IMPORTANT: Please read these Terms of Use carefully. They form a legally binding agreement between you and us. If you do not agree with these Terms of Use, please do not access or use the Website or place any orders with us through the Website or by phone.

Defined terms:


means Tempur Sealy International Limited, a company registered in England and Wales, whose registered number is 04698814 and its VAT number is GB 835 5999 70 and whose registered office is at Caxton Point, Printing House Lane, Hayes, Middlesex UB3 1AP, a subsidiary of Tempur Sealy International, Inc.

Local content of the Website is managed and updated by respective licensees of the Tempur Sealy Group (their details available on request).

“Website” means www.tempur.com and/or any successor website “us”, “our”, “we”

refers to the Operator

“Content” has the meaning given in section 2.1 below



1.1 These Terms of Use apply to your access and use of the Website. By: clicking the “I ACCEPT” button on the Website to accept these Terms of Use and our Privacy Policy (if applicable); accessing or using the Website; and/or confirming, whether by email, post or phone, that you accept these Terms of Use and our Privacy Policy, you are agreeing to be bound by these Terms of Use and our Privacy Policy and enter into a contract with the Operator. If you do not accept these Terms of Use and/or the Privacy Policy, you should not click “I ACCEPT” or access or use the Website or place an order with us through the Website or by phone.

1.2 We may amend these Terms of Use and/or the Privacy Policy at any time in which case we will publish the amended version on the Website and will take effect from such publication. You should check the Website from time to time to review the current Terms of Use and/or the Privacy Policy.

1.3 For the purposes of these Terms of Use, all references to: “Terms of Use” means these terms of Use, as amended from time to time in accordance with Clause 1.2 above and any policies, guidelines, rules and/or other terms which we may, from time to time, post on the Website or otherwise make known to you;

1.4 In the event of a conflict between these Terms of Use and the Privacy Policy or any other policies, guidelines, rules and/or other terms of Use, these Terms of Use will prevail to the extent of such conflict.


2.1 Provided that you comply fully with these Terms of Use, we and/or our licensors grant you the right to access and view the content and information provided or made available on or through the Website, including, without limitation, text, images and videos (the “Content”), for your personal and non-commercial use only, unless agreed in writing between you and us.

2.2 You may not, without our express prior written permission, print, download, copy, reproduce, sub-license, republish, distribute, transmit, publicly perform, display or make available, alter, adapt, interfere with, create derivative works from or counterfeit, by any means or in any manner, any Content, or do anything else with such Content which is not expressly permitted by these Terms of Use. Without prejudice to the generality of the above, you should download and/or print and retain a current copy of these Terms of Use for your records.

2.3 All intellectual property and other proprietary rights in the Content are owned by us or our licensors. You agree and acknowledge: that you will not acquire any ownership rights in the Content; and that modification of any Content or use of any Content for any purpose not expressly permitted by these Terms of Use may breach our and others’ copyright and other proprietary rights.

2.4 Any rights not expressly granted in these Terms of Use are reserved.

2.5 We do not accept or consider creative materials, ideas or suggestions other than those we specifically request. This is to avoid any misunderstandings if your ideas are similar to those we have developed independently. If you transmit to us, by email or otherwise, any communication or material, you will be deemed to have granted us and our affiliates a perpetual, world-wide, royalty-free, irrevocable licence to use such communications or material in any way we deem fit, including granting sub-licences to third parties. You agree that we and our affiliates are free to use any ideas, concepts, know-how or techniques contained in any communication or material you send to us for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.


3.1 While we endeavour to ensure that the Website is normally available 24 hours a day, access to the Website may be suspended temporarily and without notice for any reason in our discretion, including, without limitation, in the case of system failure, maintenance or repair or for reasons beyond our control. We shall not be liable to you or any third party if for any reason the Website is unavailable at any time or for any period.

3.2 We reserve the right to modify or withdraw, temporarily or permanently the Website (or any part of it) with or without notice and shall not be liable to you or any third party for any such modification or withdrawal.


4.1 You agree that you will not use the Website for the posting or transmission of any material of any kind which is: unlawful; harmful; threatening; abusive; harassing; defamatory; vulgar; obscene; in breach of our and/or any third party’s rights; and/or racially, ethnically or otherwise objectionable.

4.2 You agree that you will not:

4.2.1 upload or attempt to upload to the Website or otherwise transmit to us files that contain viruses, "Trojan Horses", worms, cancelbots, corrupted files, other such similarly destructive features, or otherwise in any way damage, disable or impair the operation of the Website or our business or seek to do so; or

4.2.2 gain or attempt to gain unauthorised access, by any means, including by hacking, spoofing or seeking to circumvent or defeat any firewalls or other technological or other protections or security measures, to the Website, networks connected to the Website or any Content.

4.3 We will shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone suspected of an offence in relation to use of the Website.


You are responsible for the accuracy and completeness of the personal information you give to us and you warrant that such information is accurate and complete in all respects. You agree to notify us of any change to such information, which you can access and update using your account.


6.1 To access certain features of the Website and/or (if applicable) to place an order, you may be asked to register with us and create an account. To do so you will need to: create a password, give us certain personal information including your name and e-mail address and any other details (for example, your post code) that we may require as part of the registration process; and agree to our processing of your personal information, in accordance with our Privacy Policy. As noted above, if you do not agree with the terms of Use of our Privacy Policy you should not use the Website or create an account with us.

6.2 You are responsible for the security and confidentiality of the password and other log-in information for your account. You accept responsibility for all activities which occur under your account. If you have any reason to suspect that your password has become known to someone else and/or that your account has been or is likely to be used without your authorisation, you should contact us immediately. We shall not be liable for any loss or damage resulting from a failure by you to protect the password and/or other log-in information for your account.


Links to third party websites on the Website are provided solely for your convenience. If you use such links, you leave the Website. We have not reviewed, do not control and are not responsible for these websites or their content or availability. We do not endorse or make any representations about such websites, any material on such websites, or any results that may be obtained from using such websites. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk. These websites may have their own terms of Use and privacy policies which you should review before using such websites.


8.1 While we endeavour to ensure that the information on the Website is accurate, complete and up to date, we do not warrant that this is or will be the case. We may, at any time without notice, make changes to the Website and/or or to the products and/or their prices described and available on the Website.

8.2 Illustrations, photographs, weights, dimensions and descriptions on the Website are intended as a general guide to our products. You acknowledge and agree that we do not promise that our products will be precisely in accordance with such guidance and without any variation at all. While we endeavour to ensure that our guidance is helpful and accurate there are many factors, such as minor changes in stock, on-going product development and even your own computer or other monitor technology that mean that actual products may vary slightly from the illustrations, photographs, weights, dimensions and/or descriptions on the Website.


9.1 All product prices on the Website are inclusive of VAT. On the product pages of the Website, the product prices are exclusive of any delivery charges. Products and prices shown on the website are for information only and do not comprise a binding offer on the part of the Operator. The Operator remains free to accept (or not to accept) an offer from a customer wishing to purchase any of the products advertised. Note that the Website does not currently accept orders (it is not operated as an online store) but is an information only website.


10.1 You agree only to use the products for their normal and proper use and not to alter or modify or otherwise interfere with them.

10.2 You agree to follow the manufacturer’s instructions supplied with the products and not to use the products in a careless or negligent manner.


11.1 Nothing in these Terms of Use excludes or limit our liability for:

11.1.1 death or personal injury caused by negligence;

11.1.2 fraud; or

11.1.3 any breach of any terms implied by sections 12 and 14 of the Sale of Goods Act 1979 or sections 2 and 4 of the Supply of Goods and Services Act 1982, any defective products under the Consumer Protection Act 1987 and/or any other statutory or other liability which cannot be excluded under applicable law.

11.2 To the maximum extent permitted by law:

112.1 the Website and the Content are provided “as is” without any warranties of any kind;

11.2.2 the products will be of satisfactory quality and fit for the purpose for which they are made available (i.e. non-commercial, domestic use, unless otherwise agreed between you and us); and

11.2.3 we exclude all other express and implied representations, warranties, conditions and other terms relating to the Website, the Content and the products.

11.3 The aggregate liability, whether in contract, tort (including negligence) or for breach of statutory duty or in any other way of us, our group companies and the officers, directors, employees, shareholders or agents of us or any of them, for any kind of loss or damage that may result to you or a third party in connection with these Terms of Use is limited to the greater of:

11.3.1 the amount paid by you for the product (in store, or if applicable online); and/or

11.3.2 £10.

11.4 We, our group companies and the officers, directors, employees, shareholders or agents of us or any of them will not be liable, whether in contract, tort (including negligence) or for breach of statutory duty or in any other way in connection with these Terms of Use for:

11.4.1 any indirect, punitive or consequential loss or damages;

11.4.2 any loss arising from or in connection with loss of income, profits, goodwill, data, contracts, use of money or business interruption;

11.4.3 any loss arising from your use of the Website, including, without limitation, in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website;

11.4.4 any loss arising from failure to use the products in a normal and proper manner or through altering or modifying the products, failure to follow our and/or the manufacturer’s instructions or using the products in a careless or negligent manner; and/or

11.4.5 any failure to perform any obligation owed to you under these Terms of Use, due to any event or circumstance beyond our reasonable control, including, without limitation, industrial disputes, technical difficulties, failure of or delays in communications networks, acts of terrorism or power failure.


12.1 If any part of these Terms of Use is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these Terms of Use will not be affected.

12.2 If you breach these Terms of Use and we take no action against you, we will still be entitled to enforce our rights against you in relation to that breach and to use our rights and remedies in any other situation where you breach these Terms of Use.


Except for our affiliates, directors, employees or representatives, a person who is not a party to these Terms of Use has no statutory or other right to enforce them, to the extent that any such right can be lawfully excluded.


14.1 This Clause 22 and Clauses 1, 2.2, 2.3, 2.4, 2.5, 3, 4, 8, 10, 11, 12, 13, 15, 16 and 17 shall survive a termination of an agreement under these Terms of Use for any reason.


We reserve the right to assign or sub-contract any or all of our rights and obligations under these Terms of Use. These Terms of Use are personal to you and are entered into by you for your own benefit and not for the benefit of any third party.


These Terms of Use shall be governed by and construed in accordance with English law and any disputes arising in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the English courts.


17.1 These Terms of Use, together with the Privacy Policy, set out the entire agreement relating to your use of the Website using the Website or by phone, of any product from us and supersede any and all previous agreements between you and us relating to your use of the Website and/or to the order by you of that product.

17.2 Nothing said by any sales person on our behalf should be understood as a variation of these Terms of Use and/or the Privacy Policy or as an authorised representation about the nature or quality of any products offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation.







係指「Tempur Sealy International Limited」,其係一家註冊於英格蘭及威爾斯之公司,其註冊號碼為:04698814,而其增值稅編號為:GB 835 5999 70,註冊地址則為:Caxton Point, Printing House Lane, Hayes, Middlesex UB3 1AP;其乃「Tempur Sealy International, Inc.」之子公司。

「本網站」之台灣區內容,係由Tempur Sealy之個別被授權人負責管理與更新。「本網站」係指  www.tempur.com 及任何後繼網站;「我們」、「我方」或「本公司」,係指經營者。

「內容」其定義如以下第 2.1 條所述。


1.1 本使用條款適用於您對本網站之存取與使用。一旦進入或使用本網站即表示您同意受到本使用條款和我方隱私權政策之拘束,並與經營者簽訂合約。若您不同意本使用條款及隱私權政策,請勿進入或使用本網站。

1.2 我們得隨時修改本使用條款及隱私權政策 ,並將修訂之版本發布於本網站上,自發布時始生效。您可隨時檢視本網站,以查閱最新版之使用條款與隱私權政策

1.3 本使用條款中,凡提及:「使用條款」時,即意指本使用條款,以及依照上述第 1.2 條之規定而不時修訂之內容,和我們隨時在本網站上發布或以其他方式通知您的任何政策、準則、規定與其他條款;

1.4 如本使用條款與 隱私權政策或與其他政策、準則、規定條款間,有任何牴觸之處,應於該牴觸之限度內,以本使用條款之規定為準。


2.1 在您完全遵守本使用條款之前提下,我們與我方授權人授與您進入和瀏覽本網站所提供 (或透過本網站而提供) 之內容和資訊的權利,包括但不限於:文字、圖案和影片 (下稱「內容」),僅供您個人作為非商業目的使用 (但雙方另有書面合意者除外)。

2.2 未經我們明示書面同意,您不得列印、下載、複製、重製、轉授權、重新出版、散布、傳輸、公開表演、展示或提供、變更、改作、干預、製作衍生著作或以任何方法仿冒內容,或從事本使用條款未明示許可之行為。在不影響上述規定之一般性的前提下,您應下載或印出本使用條款,並保留其最新副本存查。

2.3 內容中的所有智慧財產權和其他專屬權,均歸我們或我方授權人所有。您同意並確認您不會取得內容之所有權;並且,為了本使用條款所未明示許可之任何目的,而就任何內容作出修改或為任何使用,皆可能違反我們和他人之著作權和其他專屬權。

2.4 本使用條款未明示授與之權利,一概予以保留。

2.5 除我們特別要求者外,我們一概不接受,亦不考慮任何創意資料、構想或建議。此係為避免當您的構想與我方獨立發展之構想相似時,可能產生之誤解。若您經由電子郵件或其他方式傳送任何訊息或資料予我們,將視同您已授與我們和我方關係企業永久、全球、免權利金、不可撤銷之授權,得以我們認為適當之方式,使用該等訊息或資料,包括轉授權予第三方。針對您因任何目的而傳送予我方之訊息或資料,您同意我們及我方關係企業可自由使用其內所含之構想、概念、知識訣竅或技術,包括但不限於利用該等資訊開發、製造與行銷產品。


3.1 我們盡力確保本網站可全天候正常運作,但仍可能因任何因素 (包括但不限於系統故障、維護或維修或因我們無法控制之因素) 而不經通知自行決定暫時中斷本網站之服務。若本網站在任何時間或時段因任何因素而無法使用,我們概不向您或第三方擔負責任。

3.2 我們保留在通知或不經通知之情況下,暫時或永久修改或撤除本網站 (或其任何部分) 之權利,毋須對您或第三方就該修改或撤除承擔任何責任。


4.1 您同意不會使用本網站張貼或傳送含非法、有害、威脅、侮辱、騷擾、誹謗、粗俗、猥褻、違反我們及第三方之權利、有關種族、族裔或其他具有爭議性性質之資料。

4.2 您同意不會:

4.2.1 上傳或試圖上傳至本網站或以其他方式向我們傳輸含有病毒、「特洛伊木馬」、蠕蟲、清除器、毀損檔案或其他具有類似破壞性質之檔案,或以任何方式實際或意圖毀損、停用或危害本網站或我方業務之運作;

4.2.2 經由任何方式 (包括以駭客入侵、電子詐欺等方式,或試圖規避或破壞防火牆、其他技術、保護措施或安全措施之方式),從本網站或從與本網站相連之網路或從任何內容中,獲取或試圖獲取未經授與之存取權。

4.3 於執法機關或法院命令,要求或指示我們揭露身分或查找涉嫌使用本網站進行的犯罪行為時,我們將完全配合。



6. 連結至其他網站


7. 免責聲明

7.1 我們盡力確保本網站資訊之準確性、完整性和更新,但無法保證目前或未來可以達到此目標。我們得隨時不經通知,就本網站及本網站上所述和提供之產品及其價格進行變更。

7.2 本網站上之插圖、照片、重量、尺寸和說明,僅為我方產品之一般指標。您確認並同意我們並不保證我方產品完全符合該指標,亦不保證我方產品與該等指標間完全不存在任何差異。我們盡力確保本公司所提供之指標有所幫助且準確,但仍有許多因素 (如庫存、進行中之產品開發案,甚至是您的電腦或其他顯示技術的些微改變) 可能造成實際產品與插圖、照片、重量、尺寸及本網站上之說明,存在小幅差異。

8. 產品使用

8.1 您同意僅將產品按正常且正確之方式使用,不得任意變更、修改或以其他方式干預之。

8.2 您同意遵守製造商隨同產品檢附之說明書,不以疏忽或輕率方式使用之。

9. 無效與棄權

9.1 若本使用條款之任一部分無法執行 (包括任何排除責任規定),則本使用條款其他部分之可執行性並不因此受到影響。

9.2 若您有違反本使用條款之情事,而我們並未對您採取任何行動,我們仍有權就該違約行為對您執行我方權利,並得在其他您違反本使用條款之情況下,行使我方權利與救濟措施。

10. 第三方權利


11. 終止與效力存續

第 1 條、第 2.2 條、第 2.3 條、第 2.4 條、第 2.5 條、第 3 條、第 4 條、第 7 條、第 8 條、第 9 條、第 10 條、第 12 條、第 13 條和第 14 條,於本使用條款所締結之協議因任何因素而終止後,仍然存續之。

12. 轉讓

我們保留得轉讓或轉包本使用條款下任何或全部權利和義務之權利。本使用條款係您的個人專屬規定,且係您為自身利益 (而非為任何第三方之利益) 而簽訂。

13. 準據法與管轄法院

本使用條款應以English law作為其準據法,並據以解釋之。本使用條款如涉爭議,應由English courts專屬管轄。

14. 完整合意

14.1 本使用條款與隱私權政策共同構成雙方針對您使用本網站、透過電話或本網站而使用我方產品的完整合意,並取代雙方間先前一切有關您使用本網站以及您訂購之產品所達成之協議。

14.2 代表我方銷售人員所為之任何陳述,不應視為本使用條款及隱私權政策之異動,或是針對我方提供之產品,授權保證其性質或品質。除構成詐欺或虛假陳述外,我們對該等陳述概不負責。